Disconnect a provider account
- Sign in to the correct company workspace at app.contactarc.com.
- Open Integrations → Syncs and pause any active syncs using the account.
- Open Connected accounts and choose Disconnect for the account.
Disconnecting removes ContactArc’s stored integration tokens and prevents their future use. It does not delete your CRM records or files already created in Google Drive.
Remove access at Google or Meta
You can also remove ContactArc from the connected-app settings of the Google or Meta account used to authorize it. For Google, open your Google Account connections, select ContactArc/contactarc.com and remove the access. Manage or delete exported spreadsheets directly in Google Drive.
When Meta connectivity is enabled, remove the appropriate ContactArc business integration in the authorizing Meta account as well. Removing a provider grant does not automatically erase information already imported into a company’s CRM workspace.
Ask a company to remove your record
If a company collected your details through its website, survey, booking form or lead advertisement, contact that company first. It controls its customer records and communication preferences. ContactArc is the platform it uses to manage them.
Request ContactArc account or workspace deletion
Email contactarc.app@gmail.com with the subject ContactArc data-deletion request. Include:
- Your name and work email address.
- The company or workspace involved.
- Whether you want an account, specific records, a provider connection or the whole workspace reviewed for removal.
- Your relationship to that company and authority to request the change.
Send only the information needed to identify the request. Do not include passwords, API credentials, access tokens or verification codes.
We verify identity and authority, confirm the scope and report the outcome. If a request concerns another company’s customer records, we may direct it to that company’s authorized administrator.
Backups and external copies
Removing active ContactArc records does not automatically remove copies held by a connected service or another company. Security records, backups or information subject to a retention obligation may remain after active records are removed. We will explain any relevant limits when handling the request.